Outsourcing & Business Capability
What Could You Outsource?
Job titles are not necessarily the best way to think about outsourcing. A better starting point is to look at the nature of the work itself.
By Henry Heinz
Insights & Resources
Useful thinking — whether you work with us or not.
Outsourcing & Business Capability
Outsourcing & Business Capability
How to Evaluate Your Business for Outsourcing Opportunities
Outsourcing tends to work best when it addresses a specific business need. A quick needs assessment can reveal where your people, processes and resources create the greatest value.
By Henry Heinz
Outsourcing & Business Capability
Begin With the End in Mind: Person or Outcome?
Before deciding who to hire, where they should be located or what they might cost, there is a more fundamental question: what are you actually trying to achieve?
By Henry Heinz
Outsourcing & Business Capability
Setting Up Your Business Online
A practical, non-technical guide for small business owners: deciding what your website should do, understanding domains, hosting and DNS, and making sure your business keeps control of its important digital assets.
Service Guides & Pricing
Social Media Management + Website Services
Service Catalogue
Explore Keyspan's packaged social media management and website services.
Social Media Management + Website Services
Pricing Guide
Indicative pricing and package options for Keyspan's social media management and website services.
Climate & Sustainability
Climate & Sustainability
Australia's Climate Reporting Regime: What Applies and When?
Australia's mandatory climate-related financial reporting regime is not a future obligation. It is active now. For many companies, the practical question has shifted from "will this apply to us" to "how far along should we already be."
By Nicholas J. Whittle
Climate & Sustainability
Climate Reporting: The Report Is the End of the Process, Not the Beginning
Treating the report as the objective, rather than the final output of a longer process, is the single most common reason companies find themselves scrambling in the weeks before lodgement.
By Nicholas J. Whittle
Climate & Sustainability
What Australia Can Learn from Climate & Sustainability Reporting Elsewhere in the Region
Other markets in the region have been requiring mandatory sustainability disclosure for years. The practical lessons from those regimes are directly relevant to Australian companies now building their own reporting capability.
By Nicholas J. Whittle
Climate & Sustainability
How Close Is “Close Enough”?
Materiality, proportionality and a director's perspective on climate reporting. How accurate does climate information need to be before it is accurate enough?
By Nicholas J. Whittle
© 2026 Nicholas J. Whittle and Henry Heinz. Published by Keyspan with permission.